How We Check Facts

Casino marketing copy is written to sell a signup, not to describe terms accurately, so we don’t treat it as a source. When a piece on this site references a specific bonus, wagering requirement, deposit limit, or promotional period, the underlying claim was checked against the operator’s own terms and conditions page at the time of writing — not the headline banner on their homepage, and not a rewritten summary from a third-party comparison site. Where an operator’s terms are ambiguous or contradict their own marketing, we say so rather than picking the more flattering version.

Bonus terms in particular change often — minimum deposits shift, wagering multipliers get adjusted, expiry windows get shortened. Because of that, every article referencing specific promotional terms carries the date the terms were last checked. A number that was accurate in October is not guaranteed to still be accurate in January, and we treat “last checked” as more honest than pretending the figure is permanently true.

How we verify licensing claims

When we say an operator is registered to offer online gambling in Ontario, that claim is checked against the regulator’s own published list of registered operators and gaming websites, not against a licence badge or seal displayed in an operator’s footer. Badges and seals can be outdated, mislabeled, or simply copied from another jurisdiction’s requirements, so we don’t rely on them as evidence. If we can’t confirm registration status against the regulator’s own listing, we don’t assert it.

The same approach applies to regulatory facts more broadly — legal gambling age, what tools registered operators are required to offer, and which body oversees the market. Those are checked against AGCO and iGaming Ontario’s own published standards rather than restated from memory or from other affiliate sites, which sometimes carry each other’s errors forward for years.

Corrections

Mistakes happen, and stale information is inevitable on a page that references an industry which changes its terms frequently. When a reader, an operator, or our own review flags something inaccurate or out of date, we fix the article directly rather than leaving the old claim standing. Substantive corrections — a changed bonus figure, a licensing status update, a factual error in how a game or rule was described — are noted with the date the correction was made, either as a line at the bottom of the article or, for larger rewrites, a note at the top.

We don’t silently rewrite a published claim to avoid admitting it was wrong. If you spot something that looks outdated or incorrect, email [email protected] with the article URL and what looks off — that’s the fastest way to get it fixed. See the Raise a Concern page for how complaints about site content are handled versus complaints about an operator itself.

Sources cited across the site are limited to primary references: the operator’s own terms pages, AGCO and iGaming Ontario’s published standards and registers, and ConnexOntario’s own published contact information. We avoid citing other affiliate or review sites as authority for a factual claim, since that just moves the sourcing problem one step sideways instead of solving it.

What we don’t do

We don’t manufacture star ratings, “voted #1” claims, or specific payout percentages we haven’t verified against a primary source — most operators don’t publish real-time payout data publicly, and a made-up figure is worse than no figure at all. We don’t publish fabricated testimonials or reviews attributed to invented players. We don’t claim awards, press mentions, or industry recognition the site hasn’t actually received. Where a factual claim can’t be verified against a source we trust, the honest option is to leave it out or flag it as unconfirmed, not to round it up to something that reads more convincingly.

This also applies to how we describe our own operation. The Adam Bradford byline is disclosed as a pen name on the About page rather than presented as a real biography with invented credentials, because the same standard of accuracy we apply to a casino’s bonus terms has to apply to how we describe ourselves.